In the age of Big Tech and artificial intelligence, the human element remains crucial. This is especially true when it comes to content moderation for AI systems like OpenAI's ChatGPT, an intelligent search engine that generates content based on user prompts. However, the ethical and psychological implications of this vital task are sparking serious conversations and legal actions. Recently, a group of Kenyan workers employed to moderate and remove harmful content from ChatGPT has filed a petition urging their country's lawmakers to investigate Big Tech's outsourcing of content moderation and AI tasks. The workers allege that their working conditions were substandard, and the nature of their work, which involved exposure to violent, harmful content, resulted in significant mental distress. The Outsourcing Challenge Big Tech companies, including Google and Microsoft, often outsource AI content moderation tasks to companies in various countries, including Kenya. One such co...